Question 1

What makes Vision Arboriculture different from other tree companies?

Accepted Answer

We look at the entire landscape, not just individual trees. Every recommendation considers the long-term health of your property, your goals, and the relationships among trees, gardens, soils, wildlife, and how you use your outdoor space. Our focus is helping you become a better steward of your land.

Question 2

What is a Property Stewardship Walk?

Accepted Answer

A Property Stewardship Walk is where great projects begin. We walk your property together, discuss your goals, answer your questions, identify opportunities, and help you better understand your landscape. Sometimes the result is a simple recommendation. Other times it becomes the foundation for a long-term plan.

Question 3

How do I know if a tree should be pruned or removed?

Accepted Answer

Every tree is different. We assess its health, structure, location, and the level of risk it presents before making recommendations. Whenever it is reasonable to preserve a healthy tree, we will explore that option first.

Question 4

Do you only work with trees?

Accepted Answer

Not at all. While arboriculture is our foundation, we also design landscapes, restore mature gardens, improve plant health, install new landscapes, plant trees, care for hedges, and help clients make informed decisions about their entire property.

Question 5

Can you help us create a long term plan for our property?

Accepted Answer

Absolutely. Many of our clients are not looking for a single project. They want a trusted professional who understands their property and can help guide decisions over many years. We enjoy building those long-term relationships.

Question 6

Can you restore an older landscape instead of starting over?

Accepted Answer

Often, yes. Many established landscapes have excellent bones. Healthy trees, mature shrubs, and natural features can often be preserved while the rest of the landscape is thoughtfully renewed. Restoration is often more sustainable and more rewarding than beginning from scratch.

Question 7

What trees should I plant?

Accepted Answer

The best tree depends on your property and your goals. We consider available space, soils, drainage, sun exposure, wildlife value, and how the tree will mature over time before making recommendations.

Question 8

Do you design landscapes for wildlife?

Accepted Answer

es. We believe people and wildlife can thrive together. Whenever appropriate, we incorporate native plants, pollinator friendly gardens, habitat features, and diverse plant communities that support birds, beneficial insects, and other wildlife.

Question 9

Can mature trees be protected during a landscape project?

Accepted Answer

Protecting existing trees is often one of the most important parts of a successful landscape project. We plan around valuable trees whenever possible and use arboricultural best practices to reduce impacts during construction.

Question 10

Do you offer Plant Health Care?

Accepted Answer

Yes. Healthy landscapes require more than pruning. We provide services such as mulching, soil improvement, root collar excavation, structural pruning, tree planting, and ongoing monitoring to support the long term health of trees and shrubs.

Question 11

Why should I hire an ISA Certified Arborist?

Accepted Answer

ISA Certified Arborists receive professional training in tree biology, pruning, risk assessment, planting, and tree care best practices. This knowledge helps ensure decisions are based on the long term health of the tree rather than short term convenience.

Question 12

Can you help with tree permits?

Accepted Answer

Yes. We are familiar with municipal tree regulations throughout our service area and can help determine whether permits are required and assist with the application process when needed.

Question 13

What areas do you serve?

Accepted Answer

We proudly serve Campbell River, the Comox Valley, and surrounding communities across central Vancouver Island. If you are unsure whether you are within our service area, just reach out and ask.

Question 14

Do you provide emergency tree services?

Accepted Answer

Yes. We respond to storm damage, hazardous trees, and emergency situations where trees or large branches pose an immediate risk to people or property.

Question 15

How much does tree work cost?

Accepted Answer

Every property is unique, so costs vary based on the scope of work, tree size, accessibility, required equipment, and your goals. After visiting your property, we provide a detailed quote with clear recommendations, so you know exactly what to expect.

Question 16

Can you create landscapes that are easier to maintain?

Accepted Answer

Absolutely. Thoughtful design often reduces maintenance while improving the health and beauty of the landscape. Selecting appropriate plants, improving soils, and designing with the site in mind all contribute to a landscape that works with nature instead of against it.

Question 17

Do you install the landscapes you design?

Accepted Answer

Yes. We provide both landscape design and professional installation. Having the same team involved from planning through construction helps ensure the finished landscape reflects the original vision.

Question 18

What happens after my project is complete?

Accepted Answer

Our relationship does not have to end when the work is finished. Many clients continue working with us through ongoing tree care, plant health care, landscape maintenance, and future improvements as their property evolves.

Question 19

Do you rescue cats from trees?

Accepted Answer

Yes, on occasion. We cannot promise every rescue is possible, but if a cat has found itself somewhere it cannot safely get down, we are always happy to see if we can help.

Question 20

What payment methods do you accept?

Accepted Answer

We accept e-transfers, credit cards, and cheques. Cheques can be given directly to our crew or mailed to us. If you are mailing a cheque, please let us know so we can watch for it.

250-204-6015

Frequently asked questions